These Terms & Conditions govern your use of the Sonu Paro website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by the terms outlined below.

If you do not agree with these terms, please do not use our website.

1. About Us

Sonu Paro is a luxury couture label offering premium garments crafted with refined artistry and heritage-inspired craftsmanship.

For inquiries, you may contact us at:

📧 Email: sonuparo1112@gmail.com
📱 WhatsApp: +92 323 4205157

2. Products & Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.

However:

  • Slight variations in color may occur due to lighting or screen settings.

  • Hand-embellished and embroidered items may have minor irregularities, which are part of their artisanal nature.

  • Measurements may vary slightly due to handcrafted production.

Sonu Paro reserves the right to modify product details without prior notice.

3. Pricing & Currency

Prices are displayed in the selected currency (GBP / USD or applicable local currency).

We reserve the right to change pricing at any time without prior notice. Price changes will not affect confirmed orders.

Custom duties, taxes, or import charges (if applicable) are the responsibility of the customer.

4. Orders & Acceptance

Once you place an order, you will receive an order confirmation email. This does not constitute final acceptance.

Sonu Paro reserves the right to:

  • Cancel or refuse any order

  • Limit quantities

  • Decline suspicious or fraudulent transactions

If an order is cancelled by us, you will be notified accordingly.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Courier delays

  • Customs clearance

  • Public holidays

Sonu Paro is not responsible for delays beyond our control once the order has been dispatched.

6. Returns & Exchanges

All returns and exchanges are subject to our official Returns & Exchange Policy.

By placing an order, you confirm that you have read and agreed to our return terms.

7. Intellectual Property

All website content including:

  • Logos

  • Brand name

  • Product images

  • Designs

  • Text and descriptions

are the intellectual property of Sonu Paro.

Unauthorized use, copying, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

Sonu Paro shall not be liable for:

  • Indirect or consequential losses

  • Delays caused by third-party shipping providers

  • Customs delays or additional import fees

  • Incorrect sizing chosen by the customer

Our total liability shall not exceed the purchase value of the product.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting customer data and complying with applicable privacy laws, including UK GDPR where applicable.

10. Governing Law

These Terms & Conditions are governed by applicable international commerce laws. Any disputes shall be resolved in accordance with relevant jurisdictional regulations.

11. Changes to Terms

Sonu Paro reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page.

Continued use of the website constitutes acceptance of any changes.

Contact Us

For any questions regarding these Terms & Conditions:

sonuparo1112@gmail.com
+92 323 4205157

Customer Service Hours:
Monday – Saturday | 11:00 AM – 7:00 PM (PKT)